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I have graduated in Business Information Technology with a First Class Degree and have over 3 years’ experience working as a HR Systems Administrator at Bupa. I am now seeking a long and successful career in Information Technology by applying the same passion and drive I have used to complete University and become a skilled member of staff at Bupa. I am a confident individual with a can-do attitude who is comfortable to work independently or as part of a team to solve complex problems and always place full commitment into anything I am doing.

Experience

Company: Bupa

Position: HR Systems Administrator

Years: 2013 – Current

  • Provide frontline support to the users of Bupa’s HR Systems
  • Work within a team with a strong customer focus
  • Manage a large workload and maintain customer expectations in a fast paced working environment
  • Collected a vast working knowledge of PeopleSoft HR from a functional perspective
  • Manage data integrity throughout the HR Systems in use at Bupa
  • Analyze and maintain multiple system interfaces
  • Create and run reports using database reporting tools such as Query and Cognos
  • Communicate complex technical issues to users from a non-technical background
  • Liaise with multiple teams both internal and external to Bupa via email, telephone and meetings to complete tasks
  • Experience using Microsoft Sharepoint following involvement in a project to create a ‘Google Style’ help portal for Bupa employees
  • Experience using Team Foundation Server/Microsoft Test Manager after being tasked to explore the setup of the software from a functional perspective for the HR Systems Team
Other Previous Positions

Company: Pound Bakery

Position: Sales Assistant

Years: 2011 – 2013

  • Work in a team of people to run the shop effectively
  • Use tills and take money for goods
  • Multi Tasking
  • Work with the public

Education

Graduated with a First in BSc (Hons) Business Information Technology (BIT) at Salford University (Overall percentage 80%).

View the BIT Modules I Have Studied
Year 1:
• Emerging Technologies
• Data Management
• Creating Emerging Technologies
• People Management
• Management Development Programme
• Organizations, Markets and Economies

Year 2:
• Dynamic Web Development
• Rich Media
• Principles of Accounting
• Management Development Programme 2
• Principles of Marketing
• Project Management

Year 3:
• Professional Placement Year – undertaken at Bupa and now currently working there on a one day a week basis

Year 4: 
• Dissertation – An Exploration into Why Mobile Devices are a Security Risk in Business and What Factors Could Make an Employee Using Mobile Devices More of a Risk
• Information Security
• Advanced Web Design
• e-Commerce
• Corporate Strategy

A Levels

ICT (Distinction) Religious Studies (B) Design Technology (C) General Studies (C)

GCSEs

11 GCSEs grades A* – C including English (B) Mathematics (C)

Other Qualifications

ITIL Foundation Certificate in IT Service Management

AS Level English at Grade C

IFS Level 1 Foundation Certificate in Personal Finance